The user is responsible for the rectitude of the items that they will register in the Mythic Vault.
The prices indicated on the website are in euros and include F.P.A and all related taxes. Prices are subject to change without notice.
Mythic Vault makes an effort to make the prices displayed in the online store accurate but cannot guarantee the complete lack of error. In the event that there is an incorrect price regarding a product, Mythic Vault will grant the customer the discretion to either purchase the product at its actual price (the correct price), or cancel the order.
The method of payment of the price is chosen by the interested party and includes the possibility of using the PayPal system, cash on delivery, deposit in our bank account or payment by credit, debit or prepaid card through Viva Wallet e-commerce. No information about the Cards is held or stored by the Mythic Vault.
Any order that cannot be covered, or deemed to be made maliciously or improperly, may be cancelled.
Pre-orders are paid for by the person concerned at the time they are made and shipped from Mythic Vault on the release date of the product.
The dates of pre-orders are announced by the companies of each product and may change at any time. Mythic Vault is not responsible for changing these dates nor can it affect them. Sometimes the date may not be accurate and it could be in quarter of the year format (Q1, Q2, Q3 or Q4), month or season.
In rare cases companies may send reduced stock and it may not be enough to cover all pre-orders. In this case Mythic Vault reserves the right to cancel the pre-order and return the money to the customer who will be notified by e-mail.
Any pre-order made exclusively for the customer may not be cancelled. In case of cancellation on the part of the customer, the deposit is held by the store. Any pre-order made exclusively for the customer may not be returned if the product is not defective.
Orders on a waiting list (Backorders)
On our website you have the option to put selected products on a waiting list. In this case when the product will be available, our store will notify you and send it to you.
Orders on a waiting list are charged at the time of the order’s completion.
Mythic Vault reserves the right to cancel the order in case the product is no longer available from our suppliers.
Cancel orders on a waiting list
Orders on a waiting list may be cancelled by timely communication with us.
The customer must verify the good condition of the goods. If this is not the case, the customer must refuse to receive the goods and inform the distributor and Mythic Vault accordingly, immediately. Mythic Vault is only liable for damages if the packaging remains intact. Delivery time is, as a Rule, 1 day to 10 days, depending on the manufacturer and product, as well as the place of delivery. A delivery date cannot be guaranteed because Mythic Vault has no effect on delays in delivery by the manufacturer and/ or the shipping company or due to force majeure. Delays in delivery, therefore, can not be a reason for termination of the contract. Return of shipments that could not be delivered, as long as there is no fault of Mythic Vault, can be obtained again, only by paying the corresponding shipping costs. The goods remain in the ownership of the Mythic Vault, until the time the total amount for them has been paid.
Right to withdraw goods
The consumer has the right to withdraw within fourteen (14) working days, returning the good in its original condition and which is suitable for resale (intact packaging, without damage) without incurring any expense, except return costs.
In case of exercise of the right of withdrawal, the consumer is obliged to immediately send the product in its closed packaging, while the supplier is obliged to return the amounts paid to him by the consumer within thirty (30) calendar days. The return of the price is made in the same way as the payment was made, except in the case of cash on delivery in which it is attributed, after the customer’s details are given, at the end of the month that the exercise of the right of withdrawal took place. In the event that the price has been charged to the consumer’s credit card, the exercise of the right of withdrawal simultaneously brings about the termination of the relevant tripartite contract between a consumer – supplier and a bank, without payment of compensation.
Right to replace goods
The consumer has the right to request the replacement of the product if the one delivered to him was defective or does not correspond to the product he ordered. In case of receipt of a defective product or product other than the one ordered, it must be communicated with the company and sent on the day of its receipt to the company, in order to follow the replacement. A necessary condition is that the products are in the condition in which they were received (intact packaging, without damage), and that the consumer has the invoice or retail receipt. We recommend careful inspection at the time of receipt, so as to avoid receipt of defective products or products that were not ordered. In any case, the maximum refund period for submitting a replacement application may not be extended beyond fourteen (14) working days from the date of receipt. In case of non-availability of the product for replacement, the purchase price of the product will be refunded.
Intellectual property rights
The contents on the website of mythicvault.com are protected by copyrights, texts, design, and especially graphics are subject to its exclusive license mythicvault.com. Any reproduction of our page is allowed only for setting business communication or getting in touch with the mythicvault.com. Copies, even in modified form, especially in the case of photographic and cinematographic materials are not allowed without written permission from mythicvault.com. All rights reserved. The company reserves the right to initiate civil, administrative and criminal legal actions against any violator of the relevant conditions concerning the use of its assets as mentioned above.